FAQ
What is Overdeliver?
Overdeliver is a Shopify app that makes your shipping rates a reason to buy. It adds five power-ups to your store: delivery estimates, free shipping incentives, shipping line decorations, an on-time promise, and Corso Post-purchase.
Do I need to know how to code?
No. Overdeliver installs from the Shopify App Store, and you set it up yourself without writing any code.
How much does it cost?
You can start free. The PDP plan adds a delivery estimate and a free shipping incentive to your product pages at no cost. Paid plans are Checkout ($9.99/mo), Pro ($24.99/mo), Scale ($49.99/mo). See Pricing for everything each plan includes.
I use Corso. Do I have to pay?
No. Corso customers get every Overdeliver plan free, with all features included.
How are delivery estimates calculated?
Overdeliver shows the arrival window based on the shopper’s location, your order cutoff, and carrier transit times. A countdown adds urgency: order in the next hour and it ships today. The same dates follow the shopper from the product page to checkout, where every shipping rate shows its own arrival date.
How do free shipping incentives work?
A progress bar shows shoppers how close they are to your free shipping threshold, on the product page, in the cart, and at checkout. Overdeliver can also recommend products from your inventory that get the cart just over the threshold.
What are shipping line decorations?
Decorations explain what each shipping rate is worth, so shoppers pick the right one instead of just the cheapest. There are seven types you can mix and match:
- Badge with icon
- Chip with icon
- Text
- Banner (expandable)
- Collapsible content
- Big box
- Tooltip
How does the on-time promise work?
You back a shipping rate with a discount or store credit if it arrives late. Overdeliver syncs with Shopify fulfillments, so credit can go out automatically when a delivery runs late. If you prefer a review step, customers can submit a claim from their account instead.
What does Corso Post-purchase add?
Corso gives shoppers one hub after checkout for order editing, branded tracking, shipping protection for lost, stolen, or damaged packages, and returns and exchanges.
Can I see it in action?
Yes. Try the interactive store demo to walk through the product page, cart, checkout, customer account, and Corso hub.
How do I get help?
Email us at support@overdeliver.app and we’ll get back to you.